Delete Your Screenwise Account
We're sorry to see you go. This page will guide you through the process of requesting the deletion of your Screenwise account and associated data.
Important Notice
Account deletion is permanent and cannot be undone. Once your account is deleted, you will lose access to all your data, including learning progress, parental control settings, and achievement history.
How to Request Account Deletion
Send an Email Request
Send an email to screenwise.tech@gmail.com with the subject line "Account Deletion Request"
Email Template:
To: screenwise.tech@gmail.com
Subject: Account Deletion Request
Dear Screenwise Tech Support,
I request the deletion of my Screenwise account and all associated data.
Account Email: [Your registered email address]
Thank you,
[Your name]
Provide Required Information
Your deletion request must include:
- Email address associated with your Screenwise account
- Clear statement that you want your account deleted
Verify Your Request
We will send a verification email to the account email address you provided. You must click the verification link in that email to confirm your deletion request.
Security Note: This verification step ensures that only the account owner can request deletion and protects against unauthorized deletion requests.
Account Deletion Completed
Once you verify your request, your account and all associated data will be permanently deleted within 7 business days. You will receive a final confirmation email when the deletion is complete.
What Data Will Be Deleted
Data That Will Be Deleted
- Account information (email, username, profile data)
- Learning progress and mathematics performance data
- Parental control settings and configurations
- App usage statistics and analytics data
- Achievement records and learning milestones
- Device identifiers and technical data
- Support communications and feedback
Data That May Be Retained
Certain data may be retained for legitimate business purposes as permitted by law:
-
Transaction records (for billing disputes) - retained for 7 years
-
Security logs (for fraud prevention) - retained for 1 year
-
Aggregated analytics (anonymized, non-identifiable) - retained indefinitely
-
Legal compliance data (as required by law) - retained as legally required
Note: All retained data will be anonymized and de-identified to ensure it cannot be linked back to your personal identity. Data is only retained when necessary for legitimate business purposes and in compliance with applicable privacy laws.
Contact Information
Our support team typically responds to deletion requests within 24-48 hours.
For questions about this process or our data practices, please visit our Privacy Policy or contact us using the email above.
Developer Information
Screenwise Tech
Educational Technology Developer
Screenwise Tech is committed to protecting user privacy and providing transparent data management practices. This account deletion process complies with Google Play Store policies and international privacy regulations.